Internal Sales Account Manager

Location: Nottingham
Salary: From £32,000
Hours: Monday–Friday
Job Type: Full-time, permanent

The Role

We are recruiting for an Internal Sales Account Manager to join an established business within the manufacturing industry.

This is a fast-paced, customer-focused role combining account management, technical sales and quotation management. You will be responsible for managing a portfolio of customers, responding to sales enquiries and producing accurate, competitive quotations, helping to drive sales, turnover and profitability.

The ideal candidate will have strong communication and organisational skills, enjoy building customer relationships and be comfortable working with technical information in a busy manufacturing environment.

Key Responsibilities

• Manage and develop relationships with an existing portfolio of customer accounts.

• Prepare and issue quotations for a high volume of sales enquiries.

• Process sales orders accurately and efficiently.

• Follow up on outstanding quotations, gather feedback and convert enquiries into orders.

• Manage customer expectations and ensure enquiries are dealt with promptly.

• Organise and prioritise workload to meet deadlines and business targets.

• Achieve target quotations per day.

• Work towards quotation response times

• Monitor quotation conversion, turnover and profitability targets.

• Work closely with internal departments to ensure a smooth customer journey.

• Follow company health and safety procedures and maintain 5S standards.

About You

• Experience in internal sales, account management, sales administration or a similar customer-facing role.

• Experience within manufacturing, engineering, CNC machining, laser cutting or sheet metal would be advantageous.

• Confident reading and interpreting technical engineering drawings, or willing to develop this skill where appropriate.

• Strong customer service and relationship-building skills.

• Good IT skills and confidence using business systems.

• Excellent organisation and time management, with the ability to manage a high volume of enquiries.

• A proactive approach to chasing quotations and converting opportunities into sales.

• Commercial awareness and an understanding of sales targets and profitability.

• A team player who can communicate effectively and work well under pressure.

What’s on Offer?

• Salary from £32,000 per annum.

• 33 days' annual leave, inclusive of bank holidays.

• Company pension scheme.

• Life insurance.

• Free on-site parking.

• Monday–Friday working hours, with an early finish on Fridays.

Interested?

If you have experience in internal sales or account management and would like to develop your career within the manufacturing sector, we'd love to hear from you.

INDAS